Best Auto Repair, Suwanee

7120 McGinnis Ferry Road Suwanee
GA 30024

Call Us

770-495-0909

Working Hours

CONTACT US

D.C. Auto

 ( Reviews)

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN


How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 770-495-0909 or make an appointment online!


Reviews

Quote reviewicon

DC Auto has been taking care of my Fiat 500x for the past year. They have been prompt, very professional, and honest. The first service they did was replacing an engine mount bracket. The part arrived quickly and their techs worked on it just as quick. They also put in a new battery and have done my oil changes. All at a very fair price and with outstanding customer service. You can always count on Dave and Ron for there professional honest opinion on the needs of your vehicle.

, 07/31/2021

Quote reviewicon

D.C. Auto has always been professional with outstanding service. I have taken my wife's vehicle as well as my own there for normal maintenance and if a major problem occurred. Everything is done in a timely manner, and you will receive the honest truth about what is going on with your vehicle. Also the past couple of days I have taken vehicles there for a pre-purchase inspection and if anything is wrong with the vehicle they will even show you the issues with the vehicle in the bay. Their mechanics are spot on, and Dave and Ron are the best.

, 07/31/2021

Quote reviewicon

Dave is the man!

, 07/31/2021

Partners

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
O'Reilly Auto Parts
World Pac
ALL-DATA
Mitchell1
Enterprise
Advance Auto Parts
Car Care Aware
TAP TO CALL NOW 770-495-0909 X