Best Auto Repair, Suwanee

7120 McGinnis Ferry Rd Suwanee
GA 30024

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770-495-0909

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D.C. Auto

 (352 Reviews)

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 770-495-0909 or make an appointment online!


Reviews

Absolutely amazing service. Had a screw in my tire and they fixed it in less than 10 minutes. They even brought a game over for my daughter to play with since she was with me. Thank you so much for making the process so quick and easy. Highly recommended!!

, 06/30/2022

Quote reviewicon

Good shop been in this location awhile now they must be doing something right.

, 06/21/2022

Excellent communication and customer service with my daughters car for A/C and belt repair. We will definitely be back with our other cars in the future. Highly recommended!!

, 06/11/2022

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