Best Auto Repair, Suwanee

7120 McGinnis Ferry Road Suwanee
GA 30024

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770-495-0909

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D.C. Auto

 ( Reviews)

CUSTOMER SERVICE

CUSTOMER SERVICE


Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


Reviews

Quote reviewicon

I'm new to Georgia and my car broke down on Saturday. Dave answered my call and instantly put my mind at ease. He's very professional and kind, two traits that mechanics Usually lack!! I was so pleasantly surprised and come to find out he is who all my coworkers would have recommended! I just happened across D.C.Auto through a last minute google search! He is so highly regarded in this community, I'm so thankful to have found this company!!the owner Ron greeted me when I can in to pay for my repairs. VERY REASONABLE price. And so friendly and kind. Needles to say this is where I'll go whenever I need anything done on my car.

, 08/31/2021

Quote reviewicon

I am a 76 yr old long-standing customer of D. C. Auto Atlanta. Yesterday, I took my 2014 Nissan in for a 90,000 mile maintenance. I was given an estimate. When I returned today, the bill was $65 less. They do great work, are very ethical and can certainly be trusted. I highly recommend them to my Senior Apartment Residents!

, 08/24/2021

Quote reviewicon

Convenient service and Emissions Test center and great service.

, 08/20/2021

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