Google +YelpFacebookYou TubeTwitter

Call us for all your car needs! 770-495-0909

CODE OF ETHICS

D.C. AUTO

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

  • hours

    Monday
    Tuesday
    Wednesday
    Thursday
    Friday
    Saturday
    Sunday

    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 4:00PM
    Closed

  • Contact us

    D.C. Auto

    7120 McGinnis Ferry Road
    Suwanee, GA 30024
    770-495-0909
    Get Directions

  • Vehicle tips

    • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
    • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
    • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
    • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
    • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
    • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
    • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
    • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
    • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
    • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
    • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
    • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
    • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
    • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
    • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
    • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
    • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
    • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
    • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
    • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • O'Reilly Auto Parts
  • World Pac
  • ALL-DATA
  • Mitchell1
  • Car Care Aware

Testimonials

  • The owner is so nice and genuinely cares about his customers and their vehicles. My family has brought all of our 4 cars here and past cars and I won't trust anyone else with my cars but them. They won't tell you to come get it until it's up to their own professional standard and you don't get that kind of service other places. They don't haggle you into getting more done than you need and always have great prices. I truly appreciate all the work they have done for my family and any one I have referred to them.
    reviewicon

  • Great service and great people. The work I needed done was done timely and at a great price. Will use again and will recommend. Thank you.
    reviewicon

  • Tom and the guys are great! They have helped figure out our car problems when even the dealer couldn't. They never talked down to me, "a woman", and made sure I understood what was what. Highly recommend them to everyone I know.
    reviewicon

  • Friendly and prompt with their service. This is important because I have someone ill at home and cannot be away for long.
    reviewicon

  • Tom and the folks at D.C. Auto are simply the best. I've had a good bit of work done on my vehicles over the years and have always been treated well. They're honest, thoroughly explain the problem and charge reasonable prices; everything that you could ask for in a mechanic.
    reviewicon

  • Been a DC Auto customer for almost 6 years now. Tom and his crew are top people - never disappointed. Always upfront and honest. Never "pushed" an addon or any sorts like that. One can only smile at a couple of pointed and personal reviews here. Never had "that" problem at DC Auto. Would recommend.
    reviewicon

  • Always helpful, always cheerful. Honest estimates, and won't recommend work that isn't needed. If the problem falls outside of their ability, they will tell you right up front. I've taken multiple cars there for years and have never had a problem.
    reviewicon

  • I have been going to DC Auto since it first opened. The staff is highly knowledgeable and courteous. Tom is one of the most honest men I know. He is highly ethical and never tries to "up-sell." The work is always superior. After all these years I can't see myself going to any other auto service company.
    reviewicon

  • Awesome service at a great price. Always stands behind his work. Tom runs a great shop with great employees and always a smile and a story. Honest no gimmicks what all businesses should be.
    reviewicon

  • I have been a customer with DC Auto for close to four years. I have NEVER had an unpleasurable experience. They know who I am when I pull in and do their very best to keep me and my family safe on the road! The crew at DC Auto is outstanding and the customer service is phenomenal.
    reviewicon

  • 5 stars...the guys at DC Auto have taken care of our family's cars since they opened. I just brought in my 2005 Honda Pilot with an oil leak. They found the leaky oil pan and replaced it. Not surprising on a 205,000 vehicle - drain plug was getting stripped out. She STill runs like new because I keep it maintained (at DC Auto). Fact is they do great work, they're honest and prices are good. No stupid high pressure. I trust them. Highly recommend.
    reviewicon

  • Fantastic service shop my husband and I (as well as several friends we recommended them to) have used for years. I know "honesty" isn't often a word associated with car mechanics but Tom and Rob have always shot us straight about our vehicles, and I know it to be true because several times, their advice to us has actually cost them a repair job (and saved us money). They typically get us scheduled same day or maybe the next, and the turnaround time is speedy. For hometown feel, honest opinions about your car, great service techs and reasonable prices, use DC Auto.
    reviewicon

  • DC Auto is the what every car repair shop should be. These guys are great! They easily find what is wrong and fix it in a timely manner. The other reason I will refer anyone here is because their pricing is very reasonable. This place is better than others and WILL NOT overcharge you for every little and last thing. Go to this place for any car maintenance big or small. Tom and Robert in particular are who I would suggest, although everyone on staff is very good.
    reviewicon

  • 10/10. Would recommend. Personable and knowledgeable mechanics that don't try to rip you off. Great quality work for reasonable pricing.
    reviewicon

quick links
services
D.C. Auto

7120 McGinnis Ferry Road
Suwanee, GA 30024
770-495-0909
Fax: (404) 601-0167



Serving: Suwanee, Alpharetta, Johns Creek, Cumming, Lawrenceville, Duluth

Copyright © Repair Shop Websites. All Rights Reserved.

  • American Express
  • Cash
  • Debit / ATM
  • Discover Card
  • Master Card
  • Visa
Up