CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Dave and the crew at DC Auto are great! I had an emergency issues with my wife's car and they managed to get the parts and get my wife's car back to her for her work road trip. Dave also has no problem with answering any questions that I may have in the process. Thanks Guys!! gregpothier, 03/27/2023 |
(Translated by Google) Excellent (Original) Excelente Simon Lugo, 03/27/2023 |
Fast service. Kotah J, 03/24/2023 |