- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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Ryan Obracay, 08/01/2020
DC Auto is the best! Local hometown family owned auto repair place in Forsyth county. They guys here are the best! Very honest crew that stands by their work and gets everything done quickly! Ron is very helpful and excellent at what he does and has made me want to continue to have my vehicle serviced here! Keep up the great work guys, Y'all are the best in Forsyth!